Steward Resources March 2022 Revised Edition of the USPS-NALC Joint Contract Administration Manual Materials Reference System Index and Summaries 2019 Letter Carrier Resource Guide City Carrier Assistant Resource Guide Handbook M-41 City Delivery Carriers Duties and Responsibilities Handbook M-39, Management of Delivery Services ELM Issue 47, Employee and Labor Relations Manual The NALC Guide to Identifying Intentional False Editing of Clock Rings Dealing with Abusive Supervisors NALC Defenses to Discipline Grievance Cookbook 2018 Dignity and Respect - Safety and Health Workshop National Agreement 2016-2019 2018 NALC Guide to Route Inspections Working Together Western Area Vol 1 The Successful Grievance File: From Step A to Step B, from NALC Activist Vol 22, No 2, July 2009